Privacy Policy

Privacy Policy

Introduction

Welcome to https://homemaking-services-sinton-texas.primarycareaid.com! We are Homemaking Services Sinton Texas, often referred to as ‘the Company’ or ‘we’. We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy details our practices regarding the collection, storage, access, and management of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we interact with and process your data:

  1. User Accounts: When you create an account on our platforms, we collect account information such as your name, email address, and password.
  2. Payments: We securely process payment information for transactions made through our services, including credit card details and billing addresses.
  3. Communication: We may reach out to you via various channels (email, phone, SMS) for newsletters, promotional offers, or customer support.
  4. Website Usage: We track your interactions on our websites to improve user experience and gather analytics data.

Personal Data Collection

We collect several types of personal information, including:

  • Account Details: User names, email addresses, passwords (hashed and salted).
  • Payment Information: Credit/debit card numbers, expiration dates, CVV codes (encrypted), and billing address details.
  • Financial Data: Bank account information for direct deposits or payments (if provided).
  • Purchase History: Records of products or services purchased through our platform.
  • Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, MAC addresses, and advertising IDs.
  • Location Data: GPS coordinates when you use location-based services on our apps.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us.
  • Social Media Information: If you log in through social media accounts, we may access your public profile information.
  • Product Interaction: Details about the products you view, search for, or purchase.

We collect this data using various methods: user input forms, registration processes, automated tracking technologies (cookies, device fingerprinting), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and improve analytics:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionality.
  • Preference Cookies: Cookies that remember your preferences and settings, such as language or theme.
  • Analytics Cookies: Used by our analytics providers to track website usage and provide insights.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for legitimate business purposes and in compliance with legal requirements. The retention periods vary based on the type of data:

  • Account Information: Retained until the account is inactive or closed.
  • Payment Data: Securely stored for a period required by payment processors and our financial records.
  • Purchase History: Kept for billing, taxation, and record-keeping purposes (up to 7 years).
  • Location and Device Data: Usually deleted after 12 months but may be retained for legal or analytics purposes.
  • Feedback and Reviews: Retained indefinitely unless removed by the user.

Data is deleted or anonymized when it is no longer needed for the original purpose, in accordance with data protection laws.

Security Measures

We take robust measures to protect your personal information:

  • Implementing industry-standard encryption protocols for data transmission and storage.
  • Using secure servers and network protections to prevent unauthorized access.
  • Regularly reviewing and updating security practices to adapt to emerging threats.
  • Training our employees on privacy and security best practices.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take appropriate steps to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of processing activities based on consent or legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file an appeal/complaint, please contact our Data Privacy Team at [email protected].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For any questions, requests for information, or concerns regarding privacy, please reach out to us:

  • Email: [email protected]
  • Address: Homemaking Services Sinton Texas, Privacy Team, [Street Address], [City, State, ZIP Code]